Legal Notice
Overview
The provisions detailed below are intended to elucidate our operational principles and procedures and do not supersede any statutory rights you may possess under the Sale of Goods Act. By placing an order, you acknowledge and accept our terms and conditions of sale. Enzo's Pet Emporium reserves the right to modify, amend, or update these terms at any time, and by continuing to engage with our services, you agree to be bound by such modifications.
This website is managed by Enzo's Pet Emporium, with references to "we," "us," and "our" indicating the same entity. The website, encompassing all information, tools, and services it offers, is provided contingent upon your acceptance of the terms and policies outlined herein. By visiting our site and/or making a purchase, you engage in our "Service" and consent to adhere to these Terms of Service, applicable to all users, including browsers, vendors, customers, and content contributors. We recommend that you review these Terms of Service meticulously prior to accessing or utilising our website. Accessing or using any aspect of the site denotes your acceptance of these Terms. Should you disagree with any aspect of these terms, you must refrain from accessing the website or utilising any of the services offered. Should these Terms of Service be regarded as an offer, acceptance is strictly limited to these Terms. Any new features or tools added to the store will also be subject to these Terms of Service, which may be reviewed on this page. We retain the right to update, amend, or replace any component of the Terms by posting updates on the website; it is incumbent upon you to periodically check for changes.
Your continued use of the website following any amendments signifies your acceptance of the new terms. The operation of our store is facilitated by IONOS, which provides the online platform through which we offer products and services.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are of legal age in your jurisdiction or have obtained the requisite consent from a guardian for any minor dependents using the site. The utilisation of our products for illegal or unauthorised purposes, or in contravention of applicable laws, including copyright regulations, is strictly prohibited. The transmission of harmful code, such as worms or viruses, is forbidden, and any such breach will result in the immediate termination of services.
General Conditions
We maintain the right to refuse service to any individual for any reason at any time. You acknowledge that your content (excluding credit card details) may be transmitted unencrypted and could traverse various network transmissions. Credit card information, however, is encrypted during transmission. You agree not to reproduce, duplicate, sell, or exploit any segment of the Service or to access any contact on the website without our prior written consent. All comments submitted are the property of Enzo's Pet Emporium. Reproduction or distribution of website content without permission is expressly prohibited. Headings within this agreement are provided for convenience and do not limit the validity of these Terms.
Accuracy and Completeness of Information
We do not accept responsibility for any inaccuracies, omissions, or outdated information on our site. The material provided serves general informational purposes and should not be the sole basis for decision-making. Reliance on any information found on the site is at your own risk. Historical information is presented for reference only. We retain the right to modify site content at any time without the obligation to update. It is your responsibility to remain informed about any changes.
Modifications to the Service and Prices
Product prices are subject to alteration without prior notice, and we reserve the right to modify or discontinue our Services at any time without entailing liability to you or third parties.
Products and Services
Please be advised that product displays on our website are for guidance only. While we endeavour to ensure accuracy, we cannot guarantee the precise representation of any colour as displayed on your monitor. All descriptions and specifications are approximate. We reserve the right to limit product sales and may withdraw items at our discretion.
Accuracy of Billing and Account Information
We reserve the right to refuse any orders you place with us and may impose limitations on quantities per order. If any changes or cancellations arise, we will make every effort to notify you using the contact information provided at the time of the order. You are required to provide accurate purchasing and account information and promptly update any changes to facilitate correct transactions.
Confidentiality
We implement measures to ensure that customer information remains confidential and do not disclose mailing information to third parties unless expressly instructed otherwise. Information provided may be retained for convenience but will not be shared outside the company.
Orders and Payment
Enzo's Pet Emporium utilises secure payment platforms such as PayPal and Stripe to facilitate safe online payments via PayPal accounts or credit/debit cards. Upon authorisation of your payment, you will receive an order confirmation via email. For UK customers unable to utilise PayPal, bank transfers may also be accepted.
Postage and Packaging
Orders are dispatched via Royal Mail or our chosen courier within 1-10 working days, excluding weekends and bank holidays. Delivery dates are estimates, and we shall not accept liability for delays. A signature may be required upon delivery; hence, a suitable delivery address must be provided. Please inspect goods upon delivery and report any damage within two working days.
Postage and Packaging Charges
Standard delivery within the UK incurs a cost of £2.50, with an estimated delivery time of 1-3 days from dispatch; international delivery charges will be calculated at checkout.
Duties and Local Taxes
Customers are responsible for any applicable duties or taxes upon entry into their country. Enzo's Pet Emporium is not VAT registered, and all prices are exclusive of VAT.
Returns
If you are dissatisfied with your purchase, please return the goods in their original condition within 14 days, accompanied by a note and the dispatch copy for a refund (excluding postage). Custom items are non-refundable unless faulty. You are responsible for return postage costs and must obtain proof of posting.
Risk and Retention of Title
Goods remain the property of Enzo's Pet Emporium until full payment is received. Risk transfers to the customer upon dispatch.
User Comments and Submissions
By submitting comments or suggestions, you grant us the right to utilise them without any obligation of confidentiality or compensation. We reserve the right to remove any content deemed unlawful or inappropriate and will monitor submitted content.
Personal Information
The submission of personal information is subject to our Privacy Policy.
Errors, Inaccuracies, and Omissions
Our site may occasionally contain errors related to product information or pricing. We reserve the right to correct such errors or cancel orders based on inaccurate information without prior notice.
Prohibited Uses
You are prohibited from using the site for unlawful purposes or to infringe upon our rights or those of others. Violations may result in termination of service.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted or error-free service and are not liable for any damages arising from your use of the service. Our liability is limited to the fullest extent permitted by law.
Indemnification
You agree to indemnify Enzo's Pet Emporium against any claims arising from your violation of these terms or any applicable law.
Severability
If any provision is deemed unenforceable, the validity of the remaining provisions will not be affected.
Termination
These terms remain effective until terminated by either party. Failure to comply may result in termination without notice.
Entire Agreement
These Terms of Service represent the complete agreement between you and us, superseding any prior agreements.
Governing Law
These terms are governed by UK law, and transactions are concluded within the jurisdiction of the UK.
Changes to Terms of Service
You may review the latest Terms of Service at any time. We reserve the right to update these terms. Continued use following such updates indicates acceptance of the new terms.
Disclaimer
Enzo's Pet Emporium advises that pets should be supervised while utilising our products and will not be liable for any accidents resulting from misuse.
Contact Information
For inquiries regarding these Terms of Service, please contact us at enzospetemporium@outlook.com.